REFERENCES
- Thank you for the information, you have been a great help. Mrs S Allen
- That's great, its a Christmas present and you wouldn't believe the trouble I've had trying to get a BBQ at this time of year, your web site has been a life saver. Lesley
- Thanks! Very informative website and very helpful instructions on this confirmation. M Wickers
- Fantastic, many thanks J Leung
- Just to say thank you for the excellent service received. We shall be pleased to recommend your company to friends. G Norman
- Thanks for your help and excellent service. Mr Haggerty
- Its clear from your web site you know a thing or two about BBQ's J Boston
- Just to give credit where credit is due, the barbecue arrived and we are very pleased, not only with it but with the efficiency of your service. I Grace
- Just received the package from the carriers. Thanks for your help tracking it down. J Huntridge
- Thanks for getting back to me so quickly! T Merry
- Thank you to TheBBQ.Co for such speedy and good service. C. Hutchinson
- Many thanks for such excellent service. M Stetch
- What a great site! D Foster
- Thanks for the prompt reply M Rose
- I have recently been on your website and found the information contained there very very useful. B Baker
- I am also grateful for your advice R Cuff
- Your salesman was extremely helpful when I recently enquired about the "Smoke and Grill" product from your website. The advice I got was, as I said brilliant. L Shuardson
- I just wanted to let you know how impressed I was with your service. What a superb site and I will definitely recommend you to anyone looking for BBQs, wood chips etc. N Williams
- We will be recommending you to everyone and hopefully come back to you soon with another order. A Stubbington
- Thanks for your help with this. The carriers have left a message on my phone. They gave a full apology and were at pains to point out that the problems were all due to them and not you. I'm grateful for your interventions. G
- Now everything appears to be sorted out, I am a happy customer, and was very impressed with your service after initial problems with my Email Order. R Parker
- Congratulations on your service. If I have the chance I will certainly recommend your company.Many thanks, A Frear
- Thank you for being so helpful. T Dexter
- My thanks to you for coming back so promptly P Bellwood
- Thank you very much for your prompt reply, very refreshing. P Eyles
- Thanks for your excellent service, P Kelly
- I forgot to mention that your website is terrific and it looks like you are really on to the serious art of barbequeing in the UK. I can tell that you have truly captured the spirit and the advice you give is very sound. S Simon
- I just wanted you to know that I think this was fantastic service. Good to see. F Riley
- Thanks - I will certainly use your company again. J Wise
- I cannot remember having received such excellent service for many many years - and I go back for more than 70! J Walker
- I think the website is very good, with excellent information, good pictures (that paint a 1000 words) & none of this fancy stuff that takes ages to load. S Edge
- Just a few words to thank you profusely for the help and assistance in locating the phone number for Char-Broil for my spare part. K Kruger
- Many thanks also to you for your characteristic swift and professional response. D Kerans
- Thanks for your good service and resolution of the hiccup. I will happily recommend you to anyone who asks. C Bavington
- Well done on a speedy service very impressed with everything from start to finish, G Kennedy
- We just want to say what a pleasant experience it has been to do business with you we were so impressed with all your advice and the pleasant manner in which you dealt with us hope your business thrives. Wishing you all the best. Mrs Dodds
- I just wanted to thank you for your prompt response and high quality service. Quality service is what it is all about!! Thanks again, J Bull
BAD
- What happened???? R Jarvis
- I ordered one 4kg sack each of hickory, maple, apple and cherry, as stated on the invoice. You’ve sent me two apple, one cherry and one sack which has no name on it whatsoever. Why didn’t I get what I ordered? What is the unmarked sack? D Hewson. (Oops a fair cop, Guv! No excuses. Obviously a bad day at the office!)
- I refer to the above order, I have received the invoice and payment receipt, but unfortunately have not received the goods. C Charlton. (We send out receipts seperately as a double check system. If you don't get the goods within a few days after the receipt you tend to phone us up.)
- I am disappointed not to have received delivery of the above order. Could please advise me when I can expect delivery? S Berry (This one got lost by the carriers. A new one was sent as soon as we realised.)
OTHER
- Many thanks for replying. M Pulrich (You get thanked for replying? What's the world coming to?)
- That's really sweet of you to have gone to so much effort for us - especially at Christmas. H Lewis (Sweet!?)
- Somehow - via google - I found your WWW site - really neat (by the way). B Mullooly
- Regarding the missing cover - we have now found the cover inside the box for the trolley. C Sid
- Thank you for the prompt delivery of my patio heater. However, I have now realised I have ordered the wrong one. P Pagan
- "Phew" and "great". P Best
- Please would you be kind enough to ignore my recent cancellation, and proceed with my order -the other source I tried is not the same quality. L Rhodes
- I will have no qualms about dealing with your Company in the future. G Burling
- On Monday 6th May I placed an order over the web for a BBQ and received a confirming e-mail the same day. A couple of days later I received an invoice in the post, together with a copy of the credit card slip. Thank you for that - I appreciate the efficiency. However, one day when I got home in the evening I found a card on the mat from a carrier saying they had tried to deliver a parcel but as I was not here they had taken it away again. Now I don't know if this was your parcel as it seemed rather soon after placing the order, but I am not expecting anything else.
If this is not your parcel then clearly this is not your problem. However, if it is your parcel can you please contact the carrier and get them to deliver it to next door when I'm out otherwise I will clearly never receive it. M Bartlett
- Thanks for being so honest.... R Jarvis
